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Q & A
Flight/Ticket Inquiries
How can I book and/or purchase a ticket?
We do not handle airline tickets, so please contact the respective airlines for more information.
【Jetstar】
https://www.jetstar.com/jp/ja/home
TEL: Navi Dial 0570-550-538 (From 9 am to 9 pm)
[Hong Kong Express] *Currently suspended for the time being
{Four}
TEL:{Five} (From 9 am to 6 pm)
[Skymark]
https://www.skymark.co.jp/ja/
TEL: 0570-0570-550-538-0570-550-538 (From 0570-550-538 to 0570-550-538
[Jin Air]
0570-550-538
TEL: Customer Service Center 0570-550-538 (From 0570-550-538 to 0570-550-538 (Lunch break 9, Closed on Saturdays, Sundays and public holidays)
【Jetstar】
https://www.jetstar.com/jp/ja/home
TEL: Navi Dial 0570-550-538 (From 9 am to 9 pm)
[Hong Kong Express] *Currently suspended for the time being
{Four}
TEL:{Five} (From 9 am to 6 pm)
[Skymark]
https://www.skymark.co.jp/ja/
TEL: 0570-0570-550-538-0570-550-538 (From 0570-550-538 to 0570-550-538
[Jin Air]
0570-550-538
TEL: Customer Service Center 0570-550-538 (From 0570-550-538 to 0570-550-538 (Lunch break 9, Closed on Saturdays, Sundays and public holidays)
How can I check seat availability?
Please check with each airline's website or call them for details.
【Jetstar】
https://www.jetstar.com/jp/ja/home
[Hong Kong Express] *Currently suspended for the time being
TEL:03-4510-2319 (From 9 am to 6 pm)
[Skymark]
{Four}
TEL: 0570-039-283 (From 8 a.m. to 8:03-4510-2319 p.m.)
[Jin Air]
03-4510-2319
TEL: Customer Service Center 03-4510-2319 (From 03-4510-2319:00 AM to 03-4510-2319:00 PM (Lunch break 03-4510-2319:00 to 03-4510-2319:00 PM, Closed on Saturdays, Sundays and public holidays)
【Jetstar】
https://www.jetstar.com/jp/ja/home
[Hong Kong Express] *Currently suspended for the time being
TEL:03-4510-2319 (From 9 am to 6 pm)
[Skymark]
{Four}
TEL: 0570-039-283 (From 8 a.m. to 8:03-4510-2319 p.m.)
[Jin Air]
03-4510-2319
TEL: Customer Service Center 03-4510-2319 (From 03-4510-2319:00 AM to 03-4510-2319:00 PM (Lunch break 03-4510-2319:00 to 03-4510-2319:00 PM, Closed on Saturdays, Sundays and public holidays)
How many minutes before departure time do you need to check in?
It depends on the airline.
[Jetstar] 30 minutes ago
[Hong Kong Express] 60 minutes ago
[Skymark] 20 minutes ago
[Jin Air] 50 minutes ago
[Jetstar] 30 minutes ago
[Hong Kong Express] 60 minutes ago
[Skymark] 20 minutes ago
[Jin Air] 50 minutes ago
I would like to know the operational status during typhoons.
Please contact each airline directly.
【Jetstar】
https://www.jetstar.com/jp/ja/home
TEL: Navi Dial 0570-550-538 (9:00 a.m. to 9:00 p.m.)
[Hong Kong Express] *Currently suspended for the time being
https://www.hkexpress.com/ja/
TEL:03-4510-2319 (From 9 am to 6 pm)
[Skymark]
https://www.skymark.co.jp/ja/
TEL:0570-039-283(From 8 a.m. to 8:0570-550-538 p.m.)
[Jin Air]
0570-550-538
TEL: Customer Service Center 0570-550-538 (From 0570-550-538:00 AM to 0570-550-538:00 PM (Lunch break 0570-550-538:00 to 0570-550-538:00 PM, Closed on Saturdays, Sundays and public holidays)
【Jetstar】
https://www.jetstar.com/jp/ja/home
TEL: Navi Dial 0570-550-538 (9:00 a.m. to 9:00 p.m.)
[Hong Kong Express] *Currently suspended for the time being
https://www.hkexpress.com/ja/
TEL:03-4510-2319 (From 9 am to 6 pm)
[Skymark]
https://www.skymark.co.jp/ja/
TEL:0570-039-283(From 8 a.m. to 8:0570-550-538 p.m.)
[Jin Air]
0570-550-538
TEL: Customer Service Center 0570-550-538 (From 0570-550-538:00 AM to 0570-550-538:00 PM (Lunch break 0570-550-538:00 to 0570-550-538:00 PM, Closed on Saturdays, Sundays and public holidays)
Parking
What are the opening hours for the car park?
6: 00 − 21: 00.
Is there a parking fee?
Free.
* Parking is possible across days. In that case, please use the temporary parking lot (in front of the general parking lot).
* For long-term use, please use the fixed-route bus.
As the number of parking spaces is limited, parking for a long period of time (5 days or more) is prohibited in principle.
* Please contact the Okinawa Prefecture Shimojishima Airport Management Office for details.0980-78-4184
* Parking is possible across days. In that case, please use the temporary parking lot (in front of the general parking lot).
* For long-term use, please use the fixed-route bus.
As the number of parking spaces is limited, parking for a long period of time (5 days or more) is prohibited in principle.
* Please contact the Okinawa Prefecture Shimojishima Airport Management Office for details.0980-78-4184
Service Information
Do you rent wheelchairs?
If you are using a flight, please inquire at the check-in counter.
For customers visiting and seeing offinformation counterPlease contact us.
Wheelchairs may only be used within the facility.
For customers visiting and seeing offinformation counterPlease contact us.
Wheelchairs may only be used within the facility.
Is there a stroller rental at the airport?
If you are using a flight, please inquire at the check-in counter.
For customers visiting and seeing offinformation counterPlease contact us.
Strollers may only be used within the facility.
For customers visiting and seeing offinformation counterPlease contact us.
Strollers may only be used within the facility.
Can I rent bicycles?
There is a rental cycle service. Detail isHerePlease refer to the.
Is there a place to store my luggage?
1day 1 piece 500 yen,information counterWe keep it at. It is also possible to keep your luggage for more than one day. Coin lockers are not installed.
*For storage and return of items outside of business hours, please contact us below.
0980(73)7311 planet four
*For storage and return of items outside of business hours, please contact us below.
0980(73)7311 planet four
Where should I ask for lost items?
Items left behind in the terminal facilitiesInformation CounterPlease contact us by phone.
telephone number:0980-78-6606
For lost items on board Skymark aircraft,Here Please see.
telephone number:0980-78-6606
For lost items on board Skymark aircraft,Here Please see.
Can I use wifi at the terminal?
Yes, you can access free wifi at the terminal.
Is there ATM and/or cash corner?
Located near the information counter.
Detail isHerePlease refer to the.
Detail isHerePlease refer to the.
Is there currency exchange machine?
Located near the information counter.
Detail isHerePlease refer to the.
Detail isHerePlease refer to the.
Is there multipurpose toilets?
There are several places in the facility.
Detail isHerePlease refer to the.
Detail isHerePlease refer to the.
Where is the smoking area?
There are 2 smoking areas in the area before security inspection, 1 smoking areas in the area after security inspection, and one smoking room in the international departure area.
Detail isHerePlease refer to the.
Detail isHerePlease refer to the.
Can I buy a SIM card?
We have installed a free SIM card distribution terminal for foreign visitors to Japan who have downloaded the dedicated app in advance in their country of residence.
Click here for details
Click here for details
Is it possible to ship packages?
You can send your luggage via Yu-Pack at the information desk in the check-in building.
Other
What is Facility Service Charge?
Miyako Shimojishima Airport Terminal has set "Facility Service Charge (FSC)".
FSC will be allocated for the maintenance and service of various passenger service facilities such as departure and arrival lobbies used by customers.
Details (PDF)
Details (PDF)
Do taxis always stop at the taxi stand?
During the time of flight arrival, several taxis usually stop at the taxi stand. If the number of stopped taxis is not enough, the information counter will give you the telephone number of the taxi company.
Which direction is the aircraft landing from?
The landing direction of the aircraft will be instructed by the controller at the time of landing according to the wind direction and other conditions. Please refrain from making inquiries by phone, etc., as we will not be able to answer even on the day of the event.
Please tell me the schedule of aircraft departure and arrival training.
The departure and arrival training schedule is published on our (Shimojishima Airport Management) SNS only when requested by the airline that conducts the training.
Information on other training dates is not open to the public and cannot be answered.
Information on other training dates is not open to the public and cannot be answered.
Who should I contact if an item I purchased at the souvenir shop "Coral Port the Shop" inside the terminal is damaged or defective?
Please have your receipt ready and contact us at the following number.
·telephone number:0980-78-6602 Coral Port The Shop
・Business hours: 10:00 to 18:00 (open all year round)
·telephone number:0980-78-6602 Coral Port The Shop
・Business hours: 10:00 to 18:00 (open all year round)